We’re growing extremely quickly, and we’re excited to speak with you. Before we connect, you might want to know a bit more about us, our mission, our culture, our philosophies, and our team.
So, without further ado…
To help anyone learn anything.
We’re a long way from achieving this :-). That’s why we need your help! Today we have more than 6 million students in 190+ countries and 80+ languages learning everything from programming to design to photography to cake decorating and more.
That’s amazing, but we’re just getting started. We didn’t launch Udemy to help 6 million people. We launched Udemy to help hundreds of millions of people in all corners of the world.
We’re a small but growing team with hopes of building a truly great culture. We know we’re only at the beginning, but we try to live our values in the way we work and find people who share our ideals.
It all starts with the phrase –> LET’S GO!
Let’s go help 100 million people learn anything they can imagine. Let’s go get 100,000 instructors to share their knowledge with the world. Let’s go get 10,000 organizations to change the way their employees learn. Let’s go make it so that one day, anyone can truly learn anything.
Our values are:
Get Stuff Done
Here’s a little bit on each:
Maybe it’s cliché for a company in education to say this, but our team loves to learn. We read books, we follow blogs, we go to conferences, we swap ideas with peers over coffee… and, of course, we take online courses.
We are our own customers (lifelong learners!), and that makes our work a whole lot more meaningful.
We also try to live this spirit in the way we operate, so we do things like “weekly hashes,” where team members present deep dives into their work and what they’ve learned or “notes emails,” where we share summaries of conversations we’ve had with other startup folks, engineers, marketers, etc.
If you’re not learning, speak up because we’re doing something wrong.
We meet our customers where they are today and never judge their motivations or aspirations. As eager learners and strivers ourselves, we understand the stimulation and satisfaction that comes from acquiring a new skill and putting it to good use or from helping someone else boost their knowledge. We also understand the barriers that can stand in the way, be they financial, geographic, linguistic, technical, or temporal.
Our mission is to remove those barriers so that anyone who wants to learn or teach has an accessible way to get there. We meet these challenges from a place of optimism and limitless possibility – a belief that we can quite literally change the way the world learns and, in doing so, improve lives.
Empathy is at the heart of everything we do, from the way we design our product to the way we communicate with our students and instructors. For example, we participate actively in discussions in the Udemy Studio, our community group for instructors, and our support team does “flash mobs” so the entire team can get to know our customers.
We’re also respectful and understanding with our coworkers. No matter how fast we’re moving, we take time to think of how our actions affect others.
3) Take Ownership
We’re incredibly goal-oriented. We have top-line goals as a company, we have team goals for the month (or sprint, if you’re an engineer), and each individual team member has goals.
We want folks who are excited about owning those goals and being accountable to the team. It’s not easy when we’re growing as fast as we are (Revenues grew 200% from 2013 to 2014), but it’s challenging and it’s fun.
We can’t achieve our highly aggressive growth goals if we don’t innovate. That’s not a nice-to-have, it’s an imperative and it’s why we’ve re-architected our entire technology platform from PHP to Python/Django.
Innovation is misunderstood though. It’s not all blue-sky ideas. It’s also smart, small, rigorous, measured improvements to your business. It comes from staying in close contact with your customers and not being afraid to adopt the best practices of the many wise companies that came before you.
5) Show Passion
Take a course. Create a course. Explore Udemy for Business. Give us product feedback. Write into support. Recruit an expert to teach on Udemy. Don’t just tell us about your passion – show it!
This is the value that glues us all together. Our team is deeply committed to our mission and to the success of the students and instructors on Udemy.
Yes, we want folks who are amazing marketers, designers, coders, and salespeople, but even more importantly, we look for people who want to change the way the world learns.
6) Get Stuff Done
We’ll keep this one simple.
We are not pie-in-the-sky strategy people. We like folks who know how to roll up their sleeves and make it happen. Over-thinking isn’t what took us to 6 million students; doing is what did :-)
7) Open Up
We speak our minds, and we’re very direct. We can’t be anything but ourselves. If you like to “allude” to things, this probably isn’t a good fit.
We are also very open communicators. We show it in ways big and small: the open floor plan of our office; the way people will take off their headphones and help if you have a question; the transparency around our company and team goals.
We like folks who get excited by that kind of openness.
8) (unofficial) Like to belt it out during karaoke :-).
There are three philosophies that guide the choices we make and the marketplace we’re building.
1) Diversity is more important than consistency.
Every student is different, and every student learns differently. We could not possibly tell you the best way to teach every subject.
Even more importantly, we don’t believe there is a best way to teach each subject. Thus, instead of producing our own uniform set of courses, we are an open marketplace that empowers instructors to teach and teach differently.
2) Sustainable is more important than free.
You don’t help hundreds of millions of people overnight. You do it slowly, brick by brick, person by person.
We believe in a sustainable model that is built for the long term, one that aligns incentives and will one day help hundreds of thousands of experts teach hundreds of millions of students.
3) Opportunity is more important than a guaranteed outcome.
We believe that providing access and opportunity to many is far more impactful than providing guarantees to a few.
We want to empower the self-motivated. If you’re looking for a quick fix or a guarantee on a new job, we’re not the place for you. But if you’re willing to work hard and reach high, Udemy can help you learn almost anything you need to get there.
We’re an incredibly diverse team of about 150 folks and growing all the time. Half of us were born outside of the US. Thirty-seven percent of us are female. We have varying degrees of experience (we like a mix!), and we represent a huge array of cultures and backgrounds. Most of us are based in San Francisco, but some of us are in Dublin, Ireland and Ankara,Turkey.
We don’t share this because we’re into the cosmetics. Rather, we believe our team should look like our community and the type of students and instructors we’re here to help. Head over to our about page, our LinkedIn profile, or our Glassdoor profile to say hi!