Technical certifications have the power to make a major positive impact on organizations. Take digital transformation company Publicis Sapient, for example. The organization invested in technical skills training and IT certification programs for its employees and saw staggering results: an increase in revenue by $280 million and new employees onboarded 66% faster. “We’re seeing the capabilities in these key IT/Cloud practices grow significantly, and they’re making a huge impact on the business,” says Ian Stevens, Head of Capability Development, North America. 

But because technology is always changing, it can be hard for leaders to know which certifications and skills to focus on in their employee development programs. Which specific certifications are the ones your team should prioritize? We asked IT experts and Udemy Business instructors Alan Rodrigues, Jason Dion, and Scott Duffy to weigh in.


“The need for cybersecurity isn’t going anywhere, especially in a work from home environment,” says Jason Dion, a network engineer with 30 years of experience. Following the CompTIA path, Jason recommends starting employees’ journey in cybersecurity knowledge with the CompTIA A+ certification before moving on to Network+, CySA+ Cybersecurity Analyst, and PenTest+ Ethical Hacking certifications for deeper cybersecurity capabilities. 

Unlocking Technical Certifications

Udemy Business instructors share insights into which certifications are the most important to keep your talent up-to-date with technology changes.

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Cloud computing

“The number of cloud certifications have really proliferated in recent years, and providers like Microsoft aren’t just bringing new certifications, they’re also refining their existing ones,” says Alan Rodrigues. The instructors agree that Microsoft Azure and AWS are the primary players battling for the top two spots of trusted cloud providers, while Google Cloud holds steady at third place for usage in the cloud marketplace. The popularity of these three cloud providers makes certifications in their platforms, a clear choice for many teams. 

Data science and data analytics

Jason argues, “There’s a need for people to get certified in working with data, analyzing data, and creating reports and business value with data.” This is why he recommends the new CompTIA Data+ certification. Alan agrees that data is used to drive many business decisions and recommends building employees’ data engineering skills. 

Web and software development

In the recent past, it wasn’t that common to see technical certifications related to software development, but that’s beginning to change, like in the case of Cosmos DB, says Scott. While these certifications may not be required for developers, Scott sees how they could provide an advantage when job searching, especially if someone doesn’t use that specific skill in their day-to-day job currently. Explore all of the top trending technical skills for 2022 in this blog post. 

Discover more ways to support your tech employees’ skill development

Now, you’ve got an idea of some of the major categories of tech certifications to look out for. If you’re looking for even more actionable advice on supporting your employees in their learning journeys and preparing them for their exams, tune into the on-demand Unlocking Technical Certifications webinar.