Every month, the Udemy for Business team analyzes and shares trends based on what employees are learning across our thousands of customers around the world. With access to billions of data points, we can provide a unique perspective on the most in-demand job skills (both soft skills and technical skills) modern employees need to thrive in today’s dynamic workforce and how organizations can tie learning to business outcomes.

Without further ado, here are skills that matter most to the global workforce in March 2021.

Top skills for March 2021

Data shows the increase in consumption between Feb and Mar 2021 on Udemy for Business.

ITIL 4 Foundation

For two decades, IT professionals have relied on ITIL’s guidance to support the growing needs of their organizations and its customers. And as the speed of technology increases on a global scale, ITIL has become more important than ever. The latest version, ITIL 4, offers a comprehensive set of processes and establishes a common language for global IT professionals to help organizations like yours navigate the Fourth Industrial Revolution. The surging demand for ITIL 4 Foundation demonstrates that organizations are equipping their IT teams to handle constant change more effectively.

Email Productivity

As the global workforce shifted to remote or hybrid work environments last year and asynchronous communication became a necessity, an influx of email flooded employees’ inboxes. The trend, according to Forrester, shows no signs of stopping. So it’s no surprise that workforces around the world are learning how to take control of their email. And with the help of instructors like Carl Pullein, an increasing number of professionals discovered strategies and methods to manage their email without becoming overwhelmed and stressed.

Top skills in key industries for March 2021

Data shows the increase in consumption between Feb and Mar 2021 on Udemy for Business.

Confluence isn’t a new technology. First launched in 2004, Atlassian’s web-based workspace tool has been used to share knowledge and collaborate online safely and securely across organizations. But after multi-year digital transformation roadmaps were fast-tracked to completion last year, more organizations are turning to solutions like Confluence — like Manufacturing.

The increased adoption of Confluence, however, doesn’t mean Manufacturing organizations can reap the benefits. For that to happen, their employees need to understand the core features that make Confluence so powerful. And as unemployment rates drop in the wake of the pandemic, it’s no surprise to see increasing demand.

Skills required for the future of work and today

So there you have it — the most in-demand job skills for March 2021.

Did you know? 79% of CEOs are worried about employees’ lack of skills and 60% of employees worry their current skills will be outdated in three to five years. The pace of change is too quick for you to hire people with the right skills. Today, organizations are upskilling their workforce to reduce overhead costs, maintain business continuity, and drive revenue.

If that sounds promising yet overwhelming, don’t worry. Udemy for Business’ course library is carefully curated from our marketplace of 155,000 courses. That means your employees have access to the freshest, most in-demand content taught by qualified, deep subject matter experts. Find out why Unilever, Prudential, and thousands more organizations have partnered with us to prepare their workforce for the future. Speak to our workplace learning experts today.