generalmanagerjobdescriptionAs a general manager, you are tasked with multiple responsibilities throughout the organization. Considered a member of upper-level management, your opinion and decision making skills will be looked to regularly by other managers and subordinate employees.

Becoming a general manager requires a great deal of responsibility and an understanding of what makes a good manager. You can learn more about good managerial skills in Introduction to Management.

With this great responsibility comes a significant salary. Your role as a general manager will usually pay you very well, although the amount of work you may have to do on a daily basis to maintain smooth business operations isn’t exactly easy. General management of a business (large or small) is a very rewarding career option that can lead to executive level positions in the future.

Typical Workload

General Managers are responsible for the day-to-day operations of the company. You will work closely with every other department within the organization to ensure productivity, efficiency, and profitability margins are met on a consistent basis.

Some of the tasks you will be required to perform regularly may include:

In most organizations, the General Manager also wears numerous other hats. The best way to sum up your potential job duties is as an all-purpose manager that works hard to understand how each part of the business works. While a CFO is only concerned with financial information and a CIO is only concerned with technology issues, you must be concerned with everything that takes place within the organization.

Skills & Tools

Since your role as a General Manager is so demanding, one of the first things you need to develop is a good sense of time management. Time Mastery is a great way to get acquainted with useful time management techniques that you can use every day.

Much of your work will be on the computer. Specifically, your job requires that you generate reports and create presentations regularly. Microsoft Word is an excellent all-purpose word processor that can generate reports from scratch or by using predefined templates. If you are not familiar with using templates in Microsoft Word, consider taking the Learn Microsoft Word 2010 course.

Presentations are usually created in PowerPoint. The basics of creating a slideshow presentation in PowerPoint are simple; more advanced techniques can be learned in Advanced Microsoft PowerPoint.

You may also be required to use Excel on a regular basis. This spreadsheet program is used extensively by HR departments and production teams. Additionally, Excel is often relied on by project managers. Since you will often be assigned to manage large projects, Excel for Project Managers teaches you how to use Excel to increase the efficiency of your project management activities.

General Managers work and communicate with every other employee in the company. You will be discussing high-level issues with executives and department heads and interacting with other staff members as needed. Working with such a wide variety of employees from different educational backgrounds can be difficult. Speak More Smoothly, Fluently, Clearly & Confidently teaches business communication strategies you can use to make sure your point gets across no matter who you’re talking to.

You are considered a decision-maker within the company. You may be asked to make decisions regarding company finances, productivity, or HR related issues. Financial decision-making can be especially difficult. The Strategic Economic Decision-Making course provides insight about making sound economic decisions for your organization.

It may seem like a lot of work being a general manager. Truthfully, it is a lot of work. However, most companies reward general managers with a respectable salary, plenty of benefits, and the satisfaction of knowing that you are an integral part of the company’s success.

Although most employees are not directly hired as a general manager without prior experience, working to hone the skills required of general managers sets you up for future success as a high-level manager in the company of your choice.

Management Skills students also learn

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