business analyst resumeIf you have never had the job title of business analyst, you may be wondering why you’re not landing those interviews and getting the position you want. Before launching into creating your resume, it is important to understand what you should put on the resume. Udemy offers many different courses on resume building, and there is one that can help you no matter what type of job you are looking for.

Let’s take a look at the sections of a good business analyst resume and examples of what these sections look like on a good resume.

Work History

Many people think they must include all of their work history onto their resume, no matter what their work history includes. However, this isn’t necessary. Think of your resume as a sales document; you are selling yourself to this company in hopes that you are the best match.

You should, of course, be honest, but you can be selectively honest about your skills and experience. Think about the skills needed to do the job, or the skills highlighted in the job post. Focus on those skills and think about previous work experiences where you used those skills. You need your resume to highlight who you are, and the Udemy course on How to Make Your Resume Standout can help with what work history to include.

Summary or Objective

This is usually the first thing on a resume, and it’s there for a reason. Most employers don’t read through an entire resume, but instead they scan it, focusing more on the objective or summary than any other part of the resume.

Many resume writers tend to write a generalized objective, thinking it makes them appear able to do many things and keep their options open, but in actuality, it does the opposite. It makes you appear wrong for the position. Instead, highlight your accomplishments in business analysis and make sure it is clear to the employer that you are qualified for the job.

Job Titles

Because many employers tend to scan resumes, it is important that your job titles stand out. An easy way to do this visually is to make the job title bold. However, it should be more than just visibly appealing. Remember, the recent job titles you have are what people will think you are qualified for. If you have “Customer Support” as your job title, you are more likely to get customer support positions.

Your position of customer support may have had a lot of business analysis work, but the title doesn’t show it. If you truly did business analysis work at your last job, then you can honestly change your title from Customer Support to Business Analyst.

The key word here is honesty. You don’t want to fudge on your resume or an application and say you have experience you don’t actually possess because you will most likely be caught.

Highlight Skills

Again, your resume is your way to sell yourself. It is important to highlight your skills in an honest way that shows the employer that you are qualified and have done the work. Being selective when choosing the skills to highlight is not lying or wrong. You are simply bringing those skills forward and dropping the others back.

One thing you don’t want your resume to say about you is that you are a “jack of all trades”. If your skills at one company (or a few companies) make you seem all over the place, then select those skills that pertain most to the BA job.

This is generally where people need to focus more of their time, because they tend to just bullet point every single thing they did at their job, which does them little good and makes the employer tired of reading through the resume.

Use Correct Terms

It is important to use business analysis terminology on your resume, because this shows that you understand what these terms mean. However, you need to ensure the terms you use are the actual formal terms used and understood by everyone.

For example, you might have coordinated groups to review applications before they go live and you might have called this “data testing”, which is an accurate phrase to explain what you do. However, the formal term for this process is “user acceptance testing”. If you talk about doing data testing, you might confuse the recruiter. Instead, when talking about this testing, use the formal terms. It makes you appear more qualified for the position.

How to Get Instant Credibility

When creating your bullet points in your experience, consider blending your responsibilities and accomplishments into the bullet points so that it is well rounded. You may also want to use as much detail as possible.

In essence, you want to show the employer that you used a business analyst skill. The best way to do this is to explain the skill and explain how you used it to accomplish something significant. Though you may not have exact final figures, it is usually quite easy to remember a few numbers and details. This helps the recruiter or potential employer imagine the types of things you can do for them in the future.

Sample Resume


Address, complete with Zip code | Telephone Number(s) | email address


Expert Business Analyst skilled with achieving operational efficiency, along with increasing revenue in the medical industry. Expert with data analysis, Business process improvement, and asset management. Uses root cause analysis to recognize issues and develop process improvements that lead to cost savings. Exceptional planning and implementation capabilities.


  • Business process improvement
  • Advanced Excel modeling
  • Forecasting and planning
  • Cost-benefit analysis
  • Business systems analysis
  • Project management
  • Budgeting
  • Project life cycle
  • IS change management
  • System development lifecycle


07/2011 to Present     Lead Business Analyst

                                    Memorial Hospital – Boulder, CO

01/2010 to 076/2011   Business Analyst

                                    Memorial Hospital – Boulder, CO


2003                          Bachelor of Science: Business Management

University of Phoenix

Emphasis in Business Analytics

Top 10% of class

With the above resume, you can see that all of the parts of the resume focus on business analysis. List two to three past jobs and education that pertains to business analysis. If you graduated with honors or in the top percentiles, you can also mention this.

If you are looking to become a business analyst, you are in high demand. So many businesses today need analysts, but the key is to get the right resume out there so you can take advantage of the jobs available. The job search is more than just about the resume and Udemy has courses to help with the job search process. Take advantage of all they have to offer today to find the right course to help with your business analyst resume.

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